Innovating Dignified Cooling and Storage
Flexmort’s mortuary cooling systems have revolutionised mobile body storage, allowing the deceased to be cooled with dignity, without relying on large, traditional mortuary refrigerators.
Our flexible approach supports all levels of care, from hospitals and hospices to field operations and emergency response.
Single and Multiple Cooling Solutions
Flexmort provides mobile body cooling technologies designed for a range of scenarios and individuals:
CuddleCot – gentle cooling for infants and neonates
CuddleBlanket – portable cooling for paediatric and adult individuals on beds or trolleys
AirCool Systems – scalable mass fatality and surge mortuary solutions for hospitals and emergency services
Each system helps maintain dignity, safety, and flexibility, even in demanding or temporary environments.
We work worldwide with:
- Hospitals and healthcare systems
- Funeral directors and mortuary teams
- Hospices and palliative care services
- Government and military organisations
- Emergency services and disaster planners
- Charities and non-profit organisations
- Death doulas and bereavement professionals
in the design and deployment of both temporary and permanent mortuary systems, as well as cooling systems for the deceased, which preserve their dignity.
We strongly believe in excellent customer care and have worked closely with many of our customers in order to develop products to fit their specific needs.
Trusted Innovation in Mortuary Care
From neonatal to bariatric care, Flexmort’s mission is to provide dignified, flexible, and sustainable cooling solutionsthat adapt to every situation.
Our commitment to quality and compassion has established Flexmort as a global leader in mortuary innovation.
Meet the Flexmort Team
Ryan Jones (He/Him)
General Manager
Ryan collaborates closely with every department to ensure a deep understanding of operations, enabling him to provide the right guidance for the company’s success.
Ryan is passionate about working in a small business environment where the impact of great teamwork and thoughtful financial decisions is felt company-wide.
Steve Huggins (He/Him)
COMMERCIAL DIRECTOR
Steve brings deep expertise across fields such as PPE, decontamination, mass fatality response, and capacity planning, with a strong focus on customer needs.
As co-inventor of the CuddleCot, Steve is passionate about giving every family the chance to spend precious time with their baby after a loss.
Hearing stories from families who have used the CuddleCot motivates Steve and the team, and he takes great pride in helping support families when it matters most.
Mark Rose (He/Him)
TECHNICAL SALES MANAGER
Mark’s passion for the automotive world led to a 27-year career in the motor trade, with broad experience in aftersales.
As a founding member of the original CuddleCot start-up team, Mark has played a key role in product development and building a strong aftersales service. He takes pride in Flexmort’s expanding servicing team and believes in a can-do attitude and adding a personal touch to every customer interaction.
Mark finds motivation in the stories and feedback from families, charities, and health professionals, knowing that Flexmort’s products have made a difference during difficult times
Rachael Burn (She/Her)
MARKETING COMMUNICATIONS MANAGER
Rachael leads Flexmort’s marketing department, overseeing brand and communication strategies across all company brands.
She supports the team by managing design, marketing activities, and coordinating campaigns that include social media, direct mail and exhibitions.
With more than a decade of experience across seven markets, both agency and client-side, Rachael blends expertise in design, illustration, and marketing to create impactful, purposeful work.
Sian Ness (She/Her)
BEREAVEMENT CONSULTANT AND RELATIONSHIP MANAGER
Sian is an experienced clinician with a background in both NHS and private maternity practice, qualifying as a midwife in 2006. She has held senior roles including Senior Midwifery Triage Sister and Bereavement Specialist Midwife, and is dedicated to pregnancy loss and perinatal bereavement care. Sian is deeply committed to providing compassionate, individualized support to families, and actively raises awareness about the impact of exceptional bereavement care. She is a strong advocate for the use of CuddleCots and believes that giving families time with their babies creates lasting, meaningful memories during incredibly difficult moments.
Will Charles (He/Him)
CUSTOMER SERVICE ADVISOR
Will’s background in adult social care and the probation service brings a strong focus on understanding and meeting individual needs.
At Flexmort, he delivers training for both CuddleCot and CuddleBlanket, ensuring end users feel confident and supported when using these products.
Will’s passion for the mission is reflected in his hands-on training and conversations with healthcare professionals and bereaved families, emphasizing a compassionate approach that helps families spend meaningful time together during difficult moments
Amelia Burnham (She/Her)
ADMINISTRATOR
Amelia joined the Flexmort team in 2025, providing vital administrative support across the business. She brings valuable skills from her Business Administration apprenticeship, including document management, communication, organization, and a proactive approach to improving office efficiency.
Amelia’s role helps ensure smooth operations, supporting the wider team with a strong foundation in key business administration practices that contribute significantly to the company’s success.
Rebecca Large (She/Her)
FINANCE ASSISTANT
Rebecca has joined the Flexmort team as a finance assistant. With a background in financial services covering insurance and payroll.
Prior to joining Flexmort Rebecca spent five years in the finance department of an education trust.
Hannah Proudfoot (She/Her)
BUSINESS SUPPORT MANAGER
Hannah has joined Flexmort as Business Support Manager, bringing with her over a decade of operations management experience within the manufacturing industry.
With a strong background in operational processes, building effective relationships and continuous improvement. Hannah looks forward to supporting day to day and enhancing operational efficiency across the organisation.
Meet the North America Flexmort Team
Jessica Fleming (She/Her)
BUSINESS DEVELOPMENT EXECUTIVE- CANADA
Jessica Fleming is the Business Development Executive at Flexmort for Canada and founder of the Maxwell George Fleming Foundation, which has provided CuddleCots to hospitals across Canada since 2018. With a Bachelor of Commerce from Ryerson University and 15 years in finance, she now focuses on bereavement training to support families facing pregnancy and infant loss. Based in Toronto, Jessica is dedicated to improving care, awareness, and resources for grieving families.
Connect on LinkedIn
Lindsay Lowery (She/Her)
EXECUTIVE DIRECTOR, MARKETING AND GROWTH, AMERICAS
Chris & Christina Stamper
Service Team - North America
Chris and Christina Stamper experienced the heartbreaking stillbirth of their daughter Madison in 2007. In 2023, they relocated to North Carolina and partnered with CuddleCot to offer service, parts, and repair, continuing their mission to honor Madison by supporting families during their most difficult moments.
Call: 800 992 8977, or Email: usaservice@cuddlecot.com
Meet the Servicing and Logistics Team
Simon Riese (He/Him)
LOGISTICS COORDINATOR
Simon joined the Flexmort team in summer 2017, bringing with him a wealth of knowledge in the exporting and importing of goods, both internationally and nationally.
Ben Jones (He/Him)
SERVICE TECHNICIAN
Ben joined the Flexmort team in June 2021. Ben is responsible for the servicing of CuddleBlanket and CuddleCot, along with the delivery, collection and installation of AirCool.
Brian Wilkinson (He/Him)
SERVICE TECHNICIAN & DRIVER
Brian joined the Flexmort team in February 2022. He has professional driving experience as well as technical roles within the private sector and NHS.
Darren Waite (He/Him)
SERVICE TECHNICIAN & DRIVER
Darren joined Flexmort in 2025. He brings a valuable range of skills and experience from a varied career in engineering, the NHS and a supervisory role in the private care sector.
Our Values
SUPPORT – Focused on transforming the standards of care for the deceased across the world. We provide support for families, health care and death care professionals by offering the best solutions.
TRUST – We protect and build on our reputation to be reliable, good, and honest; offering trusted expertise, educational support and solutions.
CARE – We give our utmost attention and thought to everything we do and say. Our brand and customers are precious.
PASSION – Our intense emotional connection drives compelling action that makes a difference.
EXCELLENCE – We are unrelenting in our mission.
EQUALITY – We ensure that every individual has an equal opportunity to make the most of their lives and talent.