Privacy & Cookie Policy

This is our privacy policy – we believe in respecting your privacy. It tells you how we collect and process data received from you on our site.

If you have any comments on this privacy policy, please email

Who Are We?

Here are the details that the Data Protection Act 1998 says we have to give you:

Our company name is Roftek Ltd (trading as Flexmort).

Our Registered office address is:

Roftek Ltd
Unit 1C Cotswold Buildings
Barnwood Point
Corinium Avenue
Gloucester, GL4 3HX

Our website is

Information You Give Us

The information you give us may include your name, address, email address and phone number.

We may use information about you to:

  • Send you information about our products and services that you request, or which we think may interest to you.
  • Carry out our contracts with you.
  • Tell you our charges.
  • Tell you about other goods and services that might interest you.

If you are already our customer, we will only contact you electronically or by post about things similar to what was previously sold to you.

If you are a new customer or making an enquiry, you will be contacted as you have requested and given the opportunity to opt-out. If you do not want to be contacted for marketing purposes, please contact

What We May Collect

We may collect and process the following data about you: information you submit to us on our site at any time a record of any correspondence between us details of your visits to our site and the resources you use information about your computer (e.g. your IP address, browser, operating system etc.) for system administration.

Please note that we do not share customer details with any third parties without your consent.


Our website uses ‘cookies’ to track use on our web site. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand how you browse, search and navigate our website and which products, pages and advertisements you have viewed. We use cookies to make our web site more user friendly to give you a better experience when you return to our web site by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit and to target our marketing promotions to you.

Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from experiencing the full functionality of our web site. This is because anonymous cookies are commonly used to keep track of the contents of customers, shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.

How We Use Your Data that Has Been Given to Us

The information you have given us may include your name, address, email address and phone number. You may give us information about you when purchasing our products or by corresponding with us by phone, email or otherwise. This includes information you provide when you use our site, and when you report a problem with our site.

Where We Store Your Data

We will not transfer your collected data to storage outside the European Economic Area (EEA).

We are fully PCI compliant.

By giving us your personal data to fulfil your order or to allow us to provide services to you, we will do what we reasonably can to keep your data secure.

Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our reasonable efforts.

Disclosing Your Information

We are allowed to disclose your information in the following cases:

  • If we want to sell our business, or our company, we can disclose it to the potential buyer.
  • We can disclose it to other businesses in our group.
  • We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
  • We can exchange information with others to protect against fraud or credit risks.

Your Rights

You can ask us not to use your data for marketing. You can do this by contacting us at any time at

The Data Protection Act 1998 gives you the right to see information we hold about you. Any access request you make, we will contact you within 2 weeks.

Links to Other Sites

Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site. If you follow a link to any of these websites please note that these websites have their own privacy policies and that we do not accept responsibility or liability for these policies. Please check these policies before you submit any data to these websites.

Social Media Terms of Use

By providing any content to any social media sites you agree that the content will be considered non-confidential and we have the irrevocable, worldwide, transferrable, royalty-free, right to reproduce, distribute, publish, and display such content and the right to create derivative works from your content, edit or modify such content, transfer the medium of such content, and use such content.

By uploading the content onto the social media sites you agree that the material will not be defamatory of any person, infringe any copyright, database right or trade mark of any other or promote any illegal activity.


If we change our privacy policy, we will post the changes on this page. If we decide to, we may also email you.