Recognising Compassionate Care: The Inspiring Work of Kinton and Daughter Funeral Directors

At Flexmort, we believe in the power of compassionate care, especially during the most difficult times in families’ lives. Today, we would like to shine a spotlight on the incredible team at Kinton and Daughter Funeral Directors. They are going above and beyond to offer a higher level of bereavement care and support to families, particularly when it comes to caring for babies and children.

A Different Approach to Caring for Little Ones

“When any child or baby comes into our care, we act slightly differently,” explains the Inez, the Managing Director at Kinton and Daughter. “This isn’t because we care less for adults; we know that caring for someone’s baby or child is one of the most precious and honourable responsibilities we can have.”

From the moment families reach out, Kinton and Daughter ensures a personal touch. They have tailored paperwork for babies, and they assign a primary contact to each family. This consistency helps guide families through the funeral planning process, providing them with the comfort and support they need.

Creating a Comfortable Environment for Families

Kinton and Daughter care for babies at their funeral home using the CuddleCot. This innovative cooling system allows families to spend precious time with their little ones in a comfortable environment. Thanks to the CuddleCots compatibility with any cot or bed, the team has also introduced a Next To Me crib, which serves as a more inviting option than a coffin. This crib can not only look more appealing in the chapel of rest than a coffin, but also provides a more usual experience for families.

“When we use the CuddleCot, parents feel like their baby is special for needing it, and that they aren’t just placed in with other adults.” Inez shares.

The CuddleCot cooling pads allow parents to hold their baby without worry, and prevents the baby’s temperature rises due to body heat from family members. “This is priceless and gives them more time—the one thing they truly want.”

Reducing Barriers to Connection

Understanding that coffins can create a barrier between families and their loved ones, Kinton and Daughter has always offered a bed as an option to families. This approach offers a level of closeness, allowing families to feel more connected during their time of grief. The team provides a bed on wheels in the chapel, complete with soft sheets, a duvet, and a blanket, creating a comforting and intimate space for families to say their goodbyes.

“offering a bed to families rather than them being in a coffin was something we have done from the beginning. Coffins are a barrier between families and their loved one. It creates a distance and we wanted to get rid of that immediately.”

The Flexmort CuddleBlanket is enabling organisations to offer families time and privacy to say final goodbyes in any cot, bed or coffin. Refrigerant free the CuddleBlanket cools children, adults and bariatric individuals

Individualised Care Without Limits

At Kinton and Daughter, everything revolves around the families they serve. “Any request for the funeral is fulfilled. There are no limits,” Inez explains. They reject the notion of rigid packages, believing that each person’s death care should be as unique as the individual being honoured.

“There are no limits as to what you can have, anything is possible. You want it, I will provide. I don’t believe in packages for funerals, each funeral should be as individual as the person. Unique.”

Instead, they start arrangements with open-ended questions like, “What is it that you would like for your loved one?” This approach empowers families, allowing them to retain control over their loved one’s final farewell.

The team believes in guiding families through the process rather than dictating terms, ensuring that every funeral reflects the personality and wishes of the individual being remembered. “I never sell anything to my families,” Inez emphasises. “Everything we do is for the families.”

A Testament to Compassionate Care

The work being done by Kinton and Daughter Funeral Directors is a beautiful testament to compassionate care. By prioritising the needs and desires of families, they create a supportive and compassionate environment during one of life’s most challenging moments. Their commitment to enhancing bereavement care exemplifies the difference that can be made when love and understanding guide our actions.

We at Flexmort are proud to support organisations like Kinton and Daughter, who are dedicated to ensuring that families have the time and space they need to grieve. Together, we can continue to promote a culture of compassionate care for all families.

For more information on how we can help to support your bereavement care services, contact: info@flexmort.com