Supporting Postmortem Supervision and Bereavement Care Across Settings

For those responding to the Fuller Inquiry Phase Two findings, Flexmort provides tools to improve supervision, consistency, and dignity in care following a death, across hospitals, hospices, care homes, and the community. 

The Inquiry calls for statutory regulation to protect the dignity of the deceased across all settings including non-acute environments like community settings and funeral care contexts.

The Fuller Inquiry emphasises that every individual, even after death, deserves dignified and safeguarded treatment, regardless of setting. The recommendations strongly centre the needs of patients and families, signalling the importance of consistent care in hospitals, hospices, care homes, and the broader community.

Are You Prepared to Reassure Families?

As a society, we owe it to everybody to ensure that they and their loved ones are cared for safely and with dignity after their death.

‘I believe it is currently possible that such offences could happen again,

particularly in those sectors that lack any form of statutory regulation.’

Sir Jonathan Michael, Chair of the Fuller Inquiry

Key Points from the Independent Inquiry into the issues raised by the Fuller case Phase 2 Report

Bereaved people rightly expect and deserve high standards of care for their loved ones at every point, in every setting, but they also value choice and accessibility. (Full Document)

Recommendation 27: Hospices that care for deceased people on their premises should:

  • Introduce auditable access control of the area where deceased people are kept
  • Have Standard Operating Procedures regarding the care of deceased people, including security of and access to the areas where deceased people are kept
  • Minimise unaccompanied access to areas where deceased people are cared for, wherever possible.

Recommendation 29: Hospices should be considered in scope for the regulatory measures recommended in Chapter 11.

To speak to our team about how Flexmort's Access System can support your facility contact info@flexmort.com or call 08455 333561

Read the Independent Inquiry into the issues raised by the David Fuller case Phase 2 Report

Recommendation 60: (Under consideration)  The regulatory measures recommended in Chapter 11 should apply to care homes in England.

Regulation should cover both systems and professionals where staff are providing care to deceased people in care homes.

Recommendation 64: Direct cremation businesses should also be considered in this context, and mandatory standards to protect the security and dignity of the deceased should be applied to these businesses and to any emerging new models of delivery of care for the deceased.

To speak to our team about how Flexmort can support your facility contact info@flexmort.com or call 08455 333561

Read the Independent Inquiry into the issues raised by the David Fuller case Phase 2 Report

Recommendation 70: The Chief Coroner should review the difference in practice between coronial areas as soon as possible to ensure that:

  • All coroners are informed of the findings of this Inquiry.
  • All coroners are aware of the prevalence of offending by David Fuller against deceased people who were formally under the control of the coroner.
  • All coroners understand the importance of a consistent approach to ensuring the security and dignity of deceased people who are under their control.

This is likely to require guidance from the Chief Coroner to ensure that there is a consistent approach nationally, and it should be considered an area for further training for all coroners and their staff.

To speak to our team about how Flexmort's Access System can support your facility contact info@flexmort.com or call 08455 333561

Read the Independent Inquiry into the issues raised by the David Fuller case Phase 2 Report

Recommendation 73: The government should amend the Human Tissue Act 2004 so that the organisation holding the licence has primary legal responsibility to ensure that:

  • There is a suitable Designated Individual in place at their establishment.
  • Suitable premises are provided and maintained.
  • Suitable individuals are employed.
  • All relevant legal and regulatory duties pertaining to the licence are met. 

To speak to our team about how Flexmort's Access System can support your facility contact info@flexmort.com or call 08455 333561

Read the Independent Inquiry into the issues raised by the David Fuller case Phase 2 Report

Independent Inquiry into the issues raised by the David Fuller case

Have procedures & security arrangements changed at your premises?

The report concluded that current arrangements in England for the regulation and oversight of the care of people after death are partial, ineffective and in some areas completely lacking.

Sir Jonathan Michael urged everyone involved in postmortem care to challenge themselves. Do we uphold the same standards for those who have died as we do for the living? The deceased are equally vulnerable and deserve the same level of protection.

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Flexmort Access

Simple, Cost-Effective and Proactive Supervision After Death

  • Flexmort Access System enables secure digital supervision and audit trails.
  • Enhances compliance and transparency across multiple Integrated Care Systems sites and community settings.
  • Supports coronial and safeguarding reviews
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Individual Approved
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What does Access by Flexmort do?

Access by Flexmort provides a highly secure method to secure doors, gates and sensitive areas within care settings.

Critically it is easy to deploy and very simple to use. Importantly it is also inexpensive, and a more secure option than the traditional card, pin code or QR code-based readers.

Access by Flexmort allows registered users to access and exit secured doors simply by scanning a Smart Tile with their mobile phone or tablet.

All this secure data is recorded in real-time with individuals, time and location stamps available on an encrypted cloud-based platform.

Our authentication system also confirms that the user has authorisation to enter with the specific mobile device and specific location.

Access by Flexmort stops credential sharing, a problem that funeral homes and hospitals have experienced with traditional solutions, whilst delivering an easy-to-use experience.

Integrated Supervision Across Care Settings with Flexmort Access

  • Simple to implement, easy to use, error-free and secure.
  • Accurately records time and location stamps of users at entry and exit of each secured door.
  • Ability to set times that authorised individuals can access each door across your estate
  • Ability to set which individuals can access each door across your estate
  • A secure cloud-based platform that allows your database to be managed centrally and accessed across almost unlimited sites.
  • Eradicates security issues associated with credential sharing and reduces reliance on keys and security.
  • Highly cost-effective versus PIN, card, QR code or RFID access control systems and traditional manual systems.
  • Reduces hardware cost and maintenance.
  • Provides a highly secure, full integration with existing access and exit control and Video Management Systems.

To arrange a demo of the Access by Flexmort system, contact Steve Huggins 07411 525662 steve.huggins@flexmort.com to understand more about how we can help you now to safeguard the deceased people in your care.

We can also arrange a site survey to understand more accurately installation costs and your care/protection requirements.

Or complete our contact form to find out more.

Improving Bereavement Care Pathways - Every Interaction Matters

The CuddleBlanket enables families to spend more time with a loved one who has died, supporting continuity of care in hospices, care homes, and home deaths.

The Fuller Inquiry highlighted the need for parity of bereavement support outside acute hospitals.

The CuddleBlanket helps addresses this by allowing a baby, child, or adult to be cooled respectfully, wherever the death occurs. It ensures families aren’t rushed and professionals aren’t forced to make difficult decisions due to a lack of facilities.

  • Portable, discreet, and intuitive to use

  • Suitable for hospices, paediatric palliative care, care homes, and community end-of-life teams

  • Demonstrates a consistent standard of bereavement support, in line with key stakeholders priorities

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CuddleBlanket Setup in room

Mobile, Scalable Cooling for Community and Surge Response

Flexmort's AirCool provides respectful, flexible storage of the deceased in settings without permanent mortuary infrastructure.

The AirCool supports consistent standards of care across community, hospice, and care home environments. It offers hospitals a scalable solution for surge capacity, while giving non-hospital settings a dignified and practical alternative to makeshift arrangements or reliance on third-party services.

  • Easily deployed in under 20 minutes with no special tools

  • Used in emergency preparedness plans, care homes, and rural communities. Bariatric cooling available.

  • Enhances oversight and supports local decision-making during increased mortality events

AirCool mortuary cooling storage is compatible with mortuary trolleys
AirCool-Built
AirCool Lightweight boards
Flexmort Bariatric Mortuary Storage for short or long term capacity surges
AirCool large temporary morgue storage
quick to set up mortuary storage for short or long term capacity surges

Tools for Consistent Care Across Settings

From hospitals to hospice to home - Flexmort solutions provide key stakeholders and those responsible for care of the deceased with reliable and trusted tools.

Steve Huggins of Flexmort

To schedule a demo of Access by Flexmort, Flexmort AirCool, or Flexmort CuddleBlanket, contact Steve Huggins at 07411 525662 or via email at steve.huggins@flexmort.com.

Let us help you enhance the care and protection of the deceased in your facility.

We can also arrange a site survey to provide accurate installation costs and assess your specific care requirements.

Or complete our contact form to find out more.